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Terms & Conditions

Effective Date: 22/09/2025
Company: TruRock Ltd (“TruRock”, “we”, “our”, “us”)
Registration Number: 16672668
Jurisdiction: England & Wales

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1. Introduction

These Terms & Conditions (“Terms”) govern your use of TruRock’s consultancy and introduction services. By engaging with us, you confirm that you have read, understood, and agree to these Terms in full. If you do not agree, you must not use our services.

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2. Nature of Services

2.1 TruRock introduces qualifying investors to third-party investment opportunities.
2.2 We operate as an introducing agent under contractual arrangements with certain investment providers.
2.3 While we may act in partnership with such providers, TruRock does not:

  • Provide financial, tax, or legal advice,
  • Recommend specific investments as suitable for you, or
  • Guarantee the performance of any investment opportunity.
    2.4 Any investment decision you make is solely your responsibility. You should seek independent advice from a regulated financial adviser before investing.

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3. Eligible Clients

3.1 TruRock only engages with clients who meet the eligibility criteria under UK law, including:

  • Certified High Net Worth Individuals (HNWIs) under COBS 4.12.6R.
  • Self-Certified Sophisticated Investors (SCSIs) under COBS 4.12.7R.
  • Investment Professionals, Companies, or Institutions exempt under the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005.

3.2 By working with TruRock, you confirm and warrant that you fall within one of the above categories and can provide supporting evidence of your status if requested.

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4. No Financial Promotion or Advice

4.1 Information provided by TruRock is for information and introduction purposes only.
4.2 Nothing we provide should be construed as:

  • An offer or solicitation to buy or sell any investment,
  • Investment, legal, or tax advice, or
  • A personal recommendation under the UK regulatory framework.
    4.3 Any communications made are exempt from Section 21 of the Financial Services and Markets Act 2000 (FSMA) as they are directed exclusively at exempt categories of investors.

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5. Risks & Disclaimers

5.1 All investments involve risk. The value of investments can fall as well as rise, and you may not recover the full amount invested.
5.2 Past performance is not a reliable indicator of future performance.
5.3 TruRock does not guarantee, warrant, or represent the performance, security, or suitability of any investment opportunity introduced.
5.4 You accept full responsibility for any investment decision you make, and you agree that TruRock shall not be liable for any resulting loss.

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6. Relationships with Investment Providers

6.1 TruRock has agency agreements and partnership arrangements with certain investment providers, under which we introduce qualifying investors.
6.2 We may receive referral fees, commissions, or other remuneration from investment providers in respect of such introductions. Details of these arrangements are available upon request.
6.3 Our contractual relationships with providers do not affect our independence of judgment when making introductions.
6.4 Any contract you enter into is solely between you and the investment provider. TruRock is not a party to such contracts and accepts no liability in connection with them.

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7. Limitation of Liability

7.1 To the maximum extent permitted by law, TruRock disclaims liability for any direct, indirect, or consequential loss or damage (including, without limitation, loss of profits, investment losses, or reputational harm) arising from your use of our services or reliance on information provided.
7.2 Nothing in these Terms shall exclude liability for fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded under English law.

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8. Confidentiality & Data Protection

8.1 TruRock respects the confidentiality of its clients and counterparties. We will not disclose confidential information without prior consent, except as required by law.
8.2 We process personal data in compliance with the UK GDPR and the Data Protection Act 2018. For further details, please refer to our Privacy Policy.

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9. Governing Law & Jurisdiction

These Terms and any dispute arising in connection with them are governed by the laws of England & Wales. The courts of England & Wales shall have exclusive jurisdiction.

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10. Amendments

TruRock reserves the right to update or amend these Terms at any time. Any changes will take effect immediately upon publication or notification to clients.

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Company number: 16672668
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